Sandvik's Holistic, Integrated Approach to Talent Optimisation

Connecting the Dots Across the Talent Journey

“What I’ve learned is that I learn something every day at Sandvik,” Eva begins. That mindset underpins Sandvik’s approach to Talent, Learning, and employee development. With 45,000 employees in 170 countries, including a near 50/50 split between blue-collar and white-collar workers, the company is navigating the complex challenge of building unified experiences that meet diverse needs.

Eva leads a team responsible for all Talent processes, spanning Learning & Development, performance management, succession planning, and executive search. At Sandvik, these areas are not treated as separate pillars but are instead deeply interconnected.

“Everything in the employee life cycle or people journey is actually closely connected,” Eva explained. “We collaborate across HR forums where business leaders and people from the Group level all come together.”

The Link Between L&D and Performance

While tools and platforms are important—Sandvik recently launched ‘Your Voice,’ a company-wide engagement platform—Eva emphasised that the foundation of Talent optimisation lies in conversations.

“You need to have continuous dialogues with your manager. That’s also building on the psychological safety that we think is important for innovation, creativity, being able to speak your mind and co-create.” – Eva Wikmark Walin

This people-first philosophy also drives Sandvik’s interest in individualised learning journeys. The company is exploring whether an LXP is the right fit for its future needs, but Eva is clear: “tools can help you, but it's still in the communication and the planning.”

Tailoring Development Across a Diverse Workforce

Given the variety of roles at Sandvik, from those operating heavy machinery to those in office-based functions, there’s a need to design development experiences that can be accessed in different ways.

While Eva in her role at Sandvik tries to make learning “one experience for everyone,” she acknowledges logistical challenges, particularly for blue-collar employees. To bridge the gap, she says that Sandvik is investing in leadership training for supervisors and is ensuring that both managerial and specialist career paths are equally supported.

“We think it's important that everyone has the chance to make their voice heard and have those development conversations.” – Eva Wikmark Walin

Getting the Basics Right Before Scaling

With experience spanning IBM, Telenor, Telia and Transcom, Eva brings a rich cross-industry perspective to the conversation. She noted, however, that tools and systems are only as effective as the foundational processes that support them.

“If you have a lot of tools but you don't have a process at the bottom, it will never work,” she cautioned. “It's the planning, the conversation, having those dialogues—that's the most important part.” – Eva Wikmark Walin

In fact, she believes that L&D, performance development, and succession planning are becoming so intertwined that it makes sense to treat them as one cohesive function.

While Sandvik hasn't yet formally merged these teams, their HR collaboration model ensures close integration across the board.

Moving Towards a Skills-Based Organisation

Like many global organisations, Sandvik is exploring what it means to become a skills-based organisation. “We’re in the beginning,” Eva shared. “We're trying to make sure that we first understand what we want to accomplish and achieve that we don't have today.”

Sandvik is closely aligning this work with its HR tech roadmap and employee data systems, with the goal of providing individualised learning and reskilling opportunities. 

“How would you understand and know the gaps for the future when it comes to skills, if you’re not in control of what you already have?” – Eva Wikmark Walin

The transition to a skills-based organisation is not just about taxonomy and systems, she said; it's about creating the visibility and capability to anticipate future business needs and respond proactively.

Embracing a Curious, Growth-Oriented Mindset

Eva champions curiosity and continuous development, both personally and professionally. “I think having a curious mind […] we speak about lifelong learning, but also about learning that lasts,” she reflected.

She shared how combining experience with learning deepens understanding, and how even non-work pursuits—like her studies to become a sommelier—can fuel professional growth.

“Every day I learn something new at Sandvik,” she said. “And I reflect on that in the evening. What did I learn today? I share it with my team when I can.”

For Eva, it’s essential that leaders model this mindset: 

“If you're not showing yourself that you're learning and have a curious mindset, then it's going to be hard to prioritise learning for your team.” – Eva Wikmark Walin

This role-modelling, she argues, is crucial in embedding learning as a cultural norm, especially in industries where health, safety, and sustainability are high-stakes and constantly evolving.

Final Reflections

Eva will be sharing these insights at iVentiv's Learning Futures Copenhagen session in April 2025 and sees immense value in cross-industry collaboration:

“It’s always good to discuss and connect. You get the inspiration, you get new thoughts, new networks. You always come out with new friends, new colleagues, new ways of working.” – Eva Wikmark Walin

She added that forums like iVentiv are a chance to align on shared questions, even if the answers aren’t clear-cut. “Usually you end up understanding that no one needs to have the perfect solution… but if someone has, they're also willing to share.”

In a world of accelerating change, organisations that bring learning, talent, and performance together will be best positioned to develop future-ready workforces. As Eva reminds us, it all starts with the mindset. 
 

Eva Wikmark Walin is an accomplished senior executive with over 25 years of global leadership experience across HR, talent management, customer service, and business consulting. She has held key roles in renowned organisations such as IBM, British Telecom, Transcom Worldwide, and Sandvik, where she has been a member of global leadership teams driving transformative strategies.

Thumbnail: 
News category: 
Talent Management

More Insights

iVentiv have been bringing you together to innovate and problem-solve on your biggest problems for over 15 years. And we wanted to take some time to reflect on the global community that join us time and again, in incredible spaces around the globe. Most importantly, we wanted to reflect on why we do what we do, and how our events bring you together with your peers for a truly unique experience. Read more.

Before every iVentiv event, we ask you to tell us what areas you're focusing on, and what questions you want to ask your fellow participants. In the iVentiv Pulse Report we've brought together the views of 824 Global Heads of L&D, Talent, and Executive Development to understand the key trends and priorities that are driving Learning and Talent in 2024. This blog summarises the key takeaways, and the full report includes commentary from experts in learning, talent, and leadership.

In this instalment of our Five Minutes with series, we spoke to Matt Kershaw, Global Head of Talent and Capability at Domino's Pizza Enterprises, who provided insightful reflections on the transformative approach to learning and development within the organisation, particularly regarding gamification and the strategic use of data and analytics.

How has Matt coupled gamification and data analytics to transform the way his workforce learns? Read more and watch the full interview here.

In a world grappling with unprecedented change and challenges, the importance of building a skilled workforce is high up on the CLO agenda. Recently, we sat down with Simon Gibson, the Group Head of Learning and Development at Marks and Spencer (M&S), to delve into the heart of what defines a skilled workforce, not just for M&S but for the broader business landscape. Read more and watch the full interview here.

Artificial Intelligence (AI) has emerged as a powerful force reshaping industries and revolutionising various aspects of our lives. One of the areas where AI is making a significant impact is Learning and Development (L&D).

In this blog, we will explore the nature of AI in Learning and Development initiatives, the key concepts surrounding it, and the challenges L&D leaders are raising when it comes to implementation. Read the full blog here.

In this interview with Jen McCartney, Director of Diversity, Inclusion, Equity and Belonging at PayPal, Jen talked about defining, unpacking and addressing unconscious biases in leadership practices. We asked her about how PayPal have approached the topic of unconscious bias in their workforce, and the importance of managers and leaders in identifying their own unconscious biases. Based on her extensive experience in this area, Jen advises on how to tackle unconscious bias at an organisational level, and reveals the things she would do differently if she were to start her journey over. Read more and watch the full interview here.

From CEO & Founder Russell Butler's garage in 2008, to an international series of events today, iVentiv has now been fostering interactive, collaborative spaces for L&D leaders for over 15 years. Our recent 250th Executive Knowledge Exchange at Learning Futures California, held at the scenic Visa University in Foster City, was no exception.

Read more about iVentiv's rich event history as well as key takeaways and feedback from it's 250th event in California here.

Community is an important value and one worth celebrating, irrespective of its business application. iVentiv has always provided you with a forum in which a real community can grow and genuine connections can be made.

For this blog, we spoke to one of iVentiv's most long-standing friends: Simon Brown, Chief Learning officer at Novartis. Simon has invited the iVentiv community to the Novartis HQ on several occasions to share ideas, learn from one another, and unite around common causes.Community goes well beyond L&D, however, and on this occasion, we wanted to connect with Simon on his commitment to another cause: helping those suffering from Alzheimer's. Read more here.

How can Learning and Development leaders play their part in tackling climate change? Speaking to iVentiv, Evgeny Lukin, Head of Learning and Development at JLL (Jones Lang LaSalle), shared some of the steps that he and his team have taken in partnership with the business to help reduce the company's carbon footprint and that of its clients. Watch the full interview and read more here.

In the midst of big change, chip shortages, and a rapidly growing workforce, Laureen Rwatirera (Chief Learning Officer) and Ronald Plantinga (Senior Change Manager, Learning & Knowledge Management) spoke to iVentiv's Richard Parfitt about what ASML's L&D team are doing to develop their workforce's adaptability and competence.

Over the last few years, ASML's workforce has grown rapidly, from 14,000 in 2014 to over 40,000 today. In this video, dive into conversations with key change makers at the 'most important company you've never heard of'. Learn about the company's change management mindset, hear about their crucial innovations for continued growth, leadership development initiatives, and key tips for navigating a dynamic and ever-growing industry landscape. Watch the full interview and read more here.

Pages